Shipping Policy of Shoptopixs
Effective Date: March 15, 2025

Welcome to Shoptopixs! We are committed to providing our customers with fast, reliable, and affordable shipping. Please take a moment to review our Shipping Policy, which outlines the process for shipping, delivery, and costs associated with your purchases.

1. Order Processing

Once your order is successfully placed on Shoptopixs, it will be processed within 1-2 business days (Monday through Friday, excluding holidays). If there are any issues with your order or product availability, we will notify you via email or phone as soon as possible.

Please note that orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods

We offer several shipping methods to suit your needs. The available shipping options will be presented to you during checkout, and you can choose the one that works best for you. The available shipping methods include:

  • Standard Shipping: Delivery time is approximately 5-7 business days depending on your location.
  • Expedited Shipping: Delivery time is approximately 2-4 business days.
  • Overnight Shipping: Delivery within 1 business day (available for specific locations only).

Shipping times may vary based on the destination and availability of items.

3. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method selected and the delivery address provided. The total shipping cost will be added to your order during the checkout process, and you will be able to review the shipping charges before completing your purchase.

  • Free Shipping: We offer free standard shipping on orders over $50 (within the United States only). This offer is automatically applied at checkout.
  • Flat Rate Shipping: For orders below $50, a flat rate shipping fee will apply, which will vary based on your location.

Please note that international shipping rates may vary and are subject to customs fees, duties, and taxes that may be applied at the destination country.

4. Shipping Restrictions

Currently, Shoptopixs ships to addresses within the United States and select international locations. If you are located outside of the United States, please contact us at info@shoptopixs.com to inquire about international shipping availability.

We are not responsible for any customs duties, taxes, or additional fees that may be applied to international orders. These charges are the responsibility of the customer.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can use the tracking number to check the status of your shipment on the carrier’s website.

Please allow 24-48 hours for the tracking information to update after your package has been shipped. If you experience any delays or issues with tracking, feel free to contact us for assistance.

6. Delivery Times

Delivery times depend on the shipping method chosen and the destination address. While we aim to provide accurate delivery estimates, please note that unforeseen circumstances, such as weather conditions, carrier delays, or holidays, may affect delivery times.

If you need your order by a specific date, we recommend selecting an expedited shipping method during checkout to ensure timely delivery.

7. Shipping Address

Please ensure that the shipping address provided at checkout is correct and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing the order, please contact us immediately at info@shoptopixs.com, and we will do our best to accommodate your request before the order is processed.

8. Lost or Damaged Items

In the rare event that your package is lost or damaged during shipping, please contact us immediately at info@shoptopixs.com. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.

Shoptopixs is not responsible for any items lost or damaged after they have been delivered to the specified shipping address. If you suspect that your package has been lost or stolen after delivery, please contact the carrier directly for assistance.

9. International Shipping

We are pleased to offer international shipping to select countries. International shipping times and fees vary based on the destination. Additional customs duties, taxes, and fees may be incurred upon arrival, and these charges are the responsibility of the customer.

For more information about international shipping or if you wish to place an international order, please contact us at info@shoptopixs.com.

10. Shipping Policy Updates

We may update our shipping policy from time to time to reflect changes in shipping carriers, rates, or procedures. Any changes will be posted on this page with the updated effective date. Please review this policy regularly to stay informed about our shipping practices.

11. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us:

Shoptopixs
Email: info@shoptopixs.com
Phone: 603-536-0310
Address: 587 Elliott Street, Plymouth, New Hampshire, United States

Thank you for shopping at Shoptopixs! We appreciate your business and are committed to providing a smooth and reliable shopping experience.